Our customers are often happy to give us testimonials because of the quality of work we provide. Below you will find a number of video and written testimonials. Here are a few highlights:
“They have provided the quickest and most reliable service of any roofing company around.” – Jenny Madden
“It was not an easy process for Great Roofing, but in the end I did get my new roof and saved thousands of dollars by working with Great Roofing.” - Olga Zaturenskaya
“The company had a focus on providing high quality and excellent service to their clients.” - Michelle Blott
Michelle & Matt Pittsenbarger
Nancy & Tim Greene
6931 S. Quince St.
Centennial, CO 80112
May 14, 2013
ie: Adam Horrocks
To Whom It May Concern:
It is a rare event in this day and age to find friendly, attentive, and quality people providing customer service. Today, we met such a rarity: Adam Horrocks.
Yesterday, we received a letter in the mail stating that our homeowner’s insurance policy, carried by Liberty Mutual, would be non-renewed because our roof is “missing 3 to 5 ridge cap shingles.” We’ve had a number of roofing companies look at our roof after hailstorms in the last several years. Not a single one has ever found a problem, so this news of missing ridge caps was indeed news to us.
When I called the insurance company, they stated that repairs would need to be immediate, documentation would need to be provided, and an appeal letter stating why we could remain customers would need to be written if we did not want an interruption in our insurance being provided. I had to dig through old paperwork to find the old roofing company that installed our new roof eleven years ago and what type of shingles had been installed. Unfortunately, when I called, I found out that the company that installed our roof has gone out of business. I was thankful to find that your company still carries our same shingles.
When I called Great Roofing and Restoration to see if your company carried the same shingles that had been installed, I spoke to Adam. He was friendly and helpful on the phone, but felt that looking at the roof would be best. He was able to come out to our home within the hour and assess the situation.
Upon Adam’s inspection, he only found two missing ridge caps. Adam took pictures to provide documentation that the roof was only missing two instead of the insurance company’s claim of three to five and said he’d send the pictures to me. Because our deductible is $1,000, we were discussing options. For only two missing ridge caps, I did not want to go to any great expense.
All of this was done free of charge, with a happy and helpful disposition, so I was very surprised about an hour later when the doorbell rang and Adam was there telling me that he’d like to fix our roof free of charge. He’d gotten matching roof shingle samples to replace the ridge shingles at a local home improvement store for free and he’d climb up on my roof and replace what was missing.
What Adam didn’t know is that my husband has had two recent back surgeries for a degenerative condition in his back, probably needs another and is currently out of work. My teaching job is coming to a close and I do not get paid in the summer. Our financial situation could be described as highly strained and getting worse. There wasn’t any way my husband could get up on the roof and fix it because of his back. For us to order the shingles and pay a crew to install two ridge caps would have been additional strain on our already bleak financial picture.
What Adam did for us, without us asking, but of his own volition, is unbelievably kind, considerate, thoughtful and an amazing demonstration of outstanding customer service. There wasn’t anything to be gained by him. The benefits are all ours. To see someone do something of this nature nowadays is indeed a rare event.
Because of Adam’s great customer service, we have every reason to believe that Great Roofing and Restoration is a reputable company that employs great candidates. We will keep his contact information for future needs and will be sure to refer our neighbors and friends if they have roofing or restoration needs arise.
July 19, 2012
Referral for Great Roofing and Restoration:
I have been an active real estate broker, licensed home builder and property manager in Colorado Springs for the past 24 years. I rely on loyal and honest vendors in all avenues of real estate. I provide full service and I need to have the best, most conscientious people working with me as a team. I can absolutely depend on Great Roofing and Restoration to provide top quality service.
We have several contracts working now for new roofs with Great Roofing. They have provided the quickest and most reliable service of any roofing company around. They make the process effortless when working with insurance companies and the homeowners, as well as people like me, an agent. Great Roofing and Restoration makes my business easier and my homeowners happy.
Colorado Springs, CO
ACM, Community Manager
9250 W. 5th Ave.
Lakewood, CO 80226
To whom it may concern,
I am a community manager with ACM and manage 11 homeowner associations. Brant Langdon with Great Roofing and Restoration and I have worked on several large scale roofing and gutter projects together. I initially contacted Brant after a hail storm and it was clear that the insurance company grossly underestimated the total claim values necessary to restore my clients’ properties. Brant took over the negotiations with the insurance company and my clients received the appropriate amount of money they needed to complete their project as a result. Brant ordered material and managed the project with efficiency and delicacy. Dealing with homeowner’s associations is always sensitive and issues always arise. Brant dealt with any and all issues that came up and my clients were extremely pleased with the outcome. They still rave about the speed, care, and efficiency of the project.
Because I had confidence in Brant’s abilities, he has since helped me with three other large roofing projects and dealings with the insurance companies. Again, the initial estimates provided by the insurance companies were gross miscalculated (I don’t believe it was an intentional mistake by the insurance) and Brant renegotiated on our behalf. The following are before and after looks of the insurance company’s initial estimates vs. Brant’s renegotiation:
Original Estimate: $170,000
Renegotiated Estimate: $330,000
Original Estimate: $70,000
Renegotiated Estimate: $110,000
Original Estimate: $330,000
Renegotiated Estimate: $822,000
I would recommend Great Roofing and Restoration to anyone who has roofing issues and/or is having issues with their insurance company.
Betina Hemingway, CMCA, AMS
April 11, 2013
6140 S. Newark Way
Englewood, CO 80111
To whom it may concern,
I am writing this letter for anyone looking for a roofing company they can trust.
I had three different roofing companies attempt to help with my efforts to replace my roof through insurance, with no results. After speaking with my neighbor, I found out that she had Great Roofing take over her negotiations with her insurance company, she got a new roof and Great Roofing also did a great job building her roof.
I spoke with Ron Williams at Great Roofing and he told me he would be happy to see what he could do. After about four weeks of negotiation and getting the insurance company to send out a new adjuster, I did get paid for my new roof. I like working with Ron because he is easy to get ahold of always answering his phone when I call. Ron was very professional through the whole process. Ron met with the adjuster and went up on the roof with the adjuster to show him the damage. When the insurance company had questions Ron always had the answer. It was not an easy process for Great Roofing, but in the end I did get my new roof and saved thousands of dollars by working with Great Roofing.
I have already referred a friend and a relative to Ron and would recommend him to anyone who needs roof work.
If you would like to speak with me about Ron Williams or Great Roofing, please feel free to give me a call at 303-618-2182. I will be happy to answer any questions because I know how hard it is to find a contractor you can trust with your home.
19 July 2012
George Botoulas, District Manager
Allied Building Products Corp
12800 Brookpark Road
Cleveland, Ohio 44130
Supplier Letter Regarding Company Status and Professionalism
To Whom It May Concern:
I am writing this letter to reinforce the status and possibly alleviate any concerns regarding the longevity and/or professionalism of this company.
In my current capacity as the District Manager for Allied Building Products, I have worked with Great Roofing and Restoration going on three (3) years. In as much, during that time I can unequivocally state that this account represents the top 10% of ALL accounts associated with Allied Building Products Corp.
This accolade and statement of fact is not delivered lightly…As Allied, an Oldcastle Company, is directly represented by over 200 branches nationally and numbers far exceeding that as an affiliate of Oldcastle, Inc.
The workmanship and financial stability of Great Roofing and Restoration is beyond reproach. They represent the best this industry has to offer!
If there are any additional questions or concerns – please do not hesitate to contact me directly.
George Botoulas, Branch Manager, Allied Building Products Corp – Cleveland
To Whom it May Concern,
Subject: Great Roofing and Restoration – Account Validation
1. This letter is drafted to reflect the current relationship between Great Roofing and Restoration and Allied Building Products Corp. In as much, this account has held a long standing relationship with my branch and company.
2. Great Roofing and Restoration represents the highest level of roofing contracting companies I have done business with during my tenure with Allied Building Products.
3. Specifically, they are an upstanding, professional contracting company that operates with the highest standards of integrity and quality workmanship.
4. Additionally, they are extremely circumspect with their financials – always paying their bills well-within established account terms. As such, their credit rating with my company is absolutely first-rate.
5. This letter should serve to validate the aforementioned account. Any questions pertaining to this letter herein should be directed to me at the following:
Branch Manager – Allied Building Products Corp – Cleveland
July 9, 2012
Managing Partner, ABC Supply Co.
2401 E. 40th Ave.
Denver, CO 80205
We at ABC Supply Co. financial services wish to again thank you for your business and the professional way in which you manage your account with us. Is it a pleasure to work with an organization such as yours, one which maintains an excellent payment record and understands the importance of customer service and supplier partnerships.
We appreciate your business and look forward to continuing our relationship.
We have done business with Great Roofing and Restoration since September 2009. They have a healthy credit limit with ABC Supply in Denver, the account is current, and in good standing.
October 10, 2011
18243 E. Layton Place
Aurora, CO 80015
To Whom It May Concern,
This letter serves to vouch for Great Roofing and Restoration Company. It is my pleasure to recommend the services of the company. Great Roofing and Restoration Company offers top-notch quality, and service. I was very pleased with their work and would recommend them to family and friends.
Brant Langdon was the supervisor on the job and was very professional and knowledgeable. Brant ran the crew and supervised the job being performed to ensure everything was done diligently, efficiently and correctly. He led the crew and the installation was spectacular. His expertise and hard work resulted in a speedy job well done. They were able to tear off and replace the roof in only one day including clean up. The company had a focus on providing high quality and excellent service to their clients.
I recommend them and look forward to working with them again.
14 December 2011
Kendrick Lake Quads HOA
c/o Association & Community Management
9250 W. 5th Ave.
Lakewood, CO 80226
Dear Great Roofing and Restoration,
As president of KLQ HOA, I had the opportunity to select a company to repair our hail damage. We chose Great Roofing because they presented to us a written detailed report of the repairs that were necessary. They also were willing to work with our insurance company which was a plus.
Our complex consists of 31 buildings with 136 owners. This was a large project which presented many challenges including a snow storm. Great Roofing was able to accomplish the work in a well-organized and friendly manner. As with any project this large problems and owner complaints arise. Great Roofing had Zack Fix available to address each problem with his personal touch. He worked with each owner in solving the problem to the owner’s satisfaction. His diligence reflected the mission of the company.
We worked together to have a successful completion of a unique project. We would recommend Great Roofing to others and would use them again.
Great Roofing and Restoration handled our insurance claim very professionally and made the process smooth. They communicated with the insurance agent to make sure everything was covered from the hail damage.
I am very happy with the quality and workmanship of their contractors and materials and they cleaned up well when the project was finished. I appreciate Great Roofing’s conscientious contact with me about our project during every step.
All of their personnel were professional and really cared about making everything go smoothly. I recommend Great Roofing and Restoration and would be happy to work with them in the future.
We had a severe storm in May of this year. We sustained damage to our roof ,cars and patio furniture. With this multiple damage in the community, the storm chasers were abundant. I spoke to several companies only to find out that they were not from Dayton and didn’t have any service in the area when they left.
I noticed my neighbor had contracted with Great Roofing & Restoration. Their roof looked great. I contacted Great Roofing & Restoration to discuss the damage to our roof. From the minute Constantine (General Manager) entered my home I felt assured and comfortable. No high pressure sales approach, only genuine interest on how his company could repair the damage. This included a walk through with the insurance adjuster, constructing a satellite view of our home, and arranging all the necessary material to rebuild the roof.
The day of installation was flawless. His crews were on time, courteous, and each had responsibility to ensure the success of the new roof, they covered all plants, patio furniture and kept the entire area around the home spotless. The work was completed in one day. From the home owners perspective, I would recommend Great Roofing & Restoration. This company cares for its customers and is a pleasure to work with.