In an ever evolving industry there is always something that pushes contractors and inspectors to take the next step into new technology and innovation. During this current Covid-19 outbreak, the desire to still be able to perform proper inspections, evaluations, and proposals with minimal personal interaction has become top priority. Some companies are built for this type of situation, while others may have been behind in updating to new age technology.
For the customers of Great Roofing and Restoration’s benefits, we have constantly been updating our processes and procedures to not only allow for safer inspections when it comes to being physically on the roof, but also inspections and reports that are more consumer friendly. We have already been performing automated drone inspections in the field before this type of a situation came about. Our drones allow us to do full roof inspections, with 4K photographs, all from the comfort of our tailgate. These drones not only have damage detection for storm peril, but also will create a measurement and 3D model of the roof itself.
Adding this report to our integrated CRM, we are able to provide the customer with a portal link that will allow them to see these reports along with any proposals needed for repair. All this happens from their home computer, tablet, or smart phone. This technology allows us to maintain social distance, while still providing accurate information to our customers.
If you are in need of a roof or exterior inspection of any kind, we are still performing these with no risk to our staff or customers. Weather will not stop due to these circumstances and we are ready to accommodate all inspection needs in any of our Ohio, Colorado, or Northern Kentucky areas.
Carl and his team recently did an outstanding job replacing my roof. They proved to be knowledgeable, skilled, and efficient. My new roof is simply amazing. Many thanks to Carl, Eli, and the rest of the team!
I am very happy with my new roof and gutters! Jamie Letts, the project manager, helped me the whole way through from start to finish. He is very easy to work with and the work done was superb. I could not asked for a better experience! Thanks Jamie and Great Roofing!
Jamie, the project leader was very knowledgalble, professional and responsive. The project itself was completed quickly and we are very satisfied with the end result. I highly recommend working with Great Roofing and Restoration.
As someone in the insurance industry I have worked with a lot of roofers over the years. Bahman & Great Roofing exceed my expectations every single time. They are honest and thorough. They understand what insurance will and will not pay for and set clear expectations with our clients. Bahman frequently goes above and beyond to get our clients taken care of . I will be calling him the next time our roof needs fixing.
I recently met with one of the owners of the company (Brant) and was very impressed with the way he held himself. I have been an insurance agency owner for 9 years and the way that his company has been put together with a strict focus on customer satisfaction is second to none. I really look forward to working with Great Roofing in he future.
We worked with several roofers in Littleton that all stopped communicating with us before we found Kris at great roofing, but we’re thankful we did! Kris walked us through the process and diligently worked with our insurance to get everything covered that needed to be replaced from hail damage. Our new roof looks great and the neighbors have given us plenty of compliments on it. We would absolutely recommend great roofing.
Bahman and his team were great. They managed the whole roof replacement process with my insurance company, including going through the appraisal process to get my whole tile roof replaced because of hail damage. The roofers also did a great job, the roof looks amazing and when they finished, they cleaned up everything, even shoveling the snow off my driveway. I highly recommend them!
The estimator was easy to work with and reach with questions. The roofing guys were on time each day, respectful and the site clean up after the work was impeccable. I was impressed with all aspects of this company. Highly recommend.
Shaun at Great Roofing and Restoration was so AWESOME! He explained everything in detail and let us know exactly how the process would work. He was up front about everything and helped us with any questions we had. We have a beautiful new roof and are very grateful for our experience with Great Roofing. We’d recommend them to any family or friends!
A few weeks ago we had a roof leak that prompted our call for a professional. Eli Harris and Noah were tremendous. When Eli inspected of our roof we came to discover some defects with our shingles. Instead of just telling us we were stuck, Eli did all he could to see if we had any options with the manufacturer for a replacement. As part of the service we were assured that they would also repair the leak so we were all set in the interim. Noah came to assess the issue in person while Eli reached out to the manufacturer on our behalf. Regrettably, it turns out that we were not under warranty but they held to their promise of fixing the roof which was done a week later. They also did all they could to make sure that our costs were as low as possible. Noah spent 6 hours pulling up shingles, installing flashing and re-shingling. They very well could have just avoided doing the repair knowing that a whole roof wasn't in the works but instead held to their word. Needless to say, even with all the challenges that we found about the state our roof, we are happy to know that the leak has been addressed. The hard work, communication and (most importantly) integrity shown by these two young men is impressive. We will be waiting on our new roof for now, but will certainly keep Great Roofing and Restoration on the radar when it comes time to have it done.
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